Delivery, Assembly & Installation Fees
This is a premium service where the items you have purchased are assembled, delivered and installed in your preferred position in the room of your choice in your home.
Furniture is more often large and delicate. There are many procedures in the delivery process that must be followed to ensure a quality, reliable, secure and efficient service. As a result, delays may occur during deliveries as a result of any extra time that may be required to install the furniture.
Our delivery teams will leave all packaging behind to enable our valued clients to play a part in the recycling of these plastic and primarily cardboard items.
Please note that all initially supplied booking dates are tentative only, and are not guaranteed. If you have provided us with your mobile number, our delivery team will update you on the arrival and the delivery of your furniture via SMS.
Two days prior to your delivery, we will SMS the delivery information to your mobile phone. If all the information is correct, you will only need to text back ‘OK’. If there are any details that are not correct, or you wish to change your delivery date, please call our Dispatch Department on 1300 880 370. If you are unsure whether a delivery date has been arranged, please contact your store where the purchase was placed, or call our Dispatch Department on 1300 880 370.
Please note, due to the nature of imported goods, there may be some delays in our ability to deliver the product.
In order to be of assistance to our clients, please refer to the Terms & Conditions of Delivery of Goods found on either the back of the sales order form, or the Delivery and Collections Advice on the back of the receipt provided by the store at time of purchase, prior to calling our Dispatch team.
To ensure the safety of our customers and prevent damage to our goods, we require delivery of most products. The only products that are available for pick-up from our distribution centre are those that in our view can safely be carried, by hand.
PRODUCTS AVAILABLE FOR PICKUP OR DELIVERY
Dining Chairs, Mirrors, Ottomans, Coffee Tables, Consoles, Floor Lamps, Prints, Bedside Tables & Lamp Tables
All other products must be delivered, and will incur the following delivery, assembly and installation fees. Those fees depend on the combination of products you are acquiring and apply per delivery.
DELIVERY, ASSEMBLY AND INSTALLATION FEES FOR ALL PRODUCTS [1][2][3]
Lounges [4]
1 Seat = $75
2 Seats = $80
3-5 Seats = $85
6 Seats = $90
7-8 Seats = $100
Additional Seats = $13 per Seat
BEDDING [5]
Bedframe + Mattress = $120
Adjustable Base + Mattress = $100
Bedframe (without mattress) = $90
Esemble + Mattress = $75
Mattress Only = $75
Sealy Base Only = $75
Tallboy = $50
Dresser = $50
Daybed = $40
Storage Ottoman = $40
Bedside Table [7] = $20 per table
Dining Tables
Dining table (under 70kg) [6] = $70
Concrete Dining table = $120
Large Timber/Zinc/Glass Dining Table = $120
Provence & Manhattan Round Dining Table = $150
Provence Rectangle = $190
Heavy Marble Table (Soho) = $190
Other Products (Fixed Fees)
Dining Chair [7] = $5
Floor Lamp = $40
China Cabinet = $100
Wall Unit = $100
Book Case = $70
Mirror = $40
Rug = $40
Ottoman (without lounge) = $40
After Market Battery = $40
Other Products (Variable Fees) [8]
TV Entertainment Unit = $70 + $40/additional unit
Buffet = $70 + $40/additional unit
Prato (Bluestone) Coffee Table = $70 + $35/additional unit
Large Occasional Chair = $40 + $20/additional unit
Coffee Table = $40 + $20/additional unit
Lamp Table = $40 + $20/additional unit
Console = $40 + $20/additional unit
[1] Delivery, assembly and installation services comprise delivery of the products to the nominated address, assembly of the products at that address and the placing of the products into position. Installation does not include any fixing of any product to a wall.
[2] Fees for delivery, assembly and installation to residential premises within the metropolitan area of the metropolitan store from which products are ordered or within 20km of the store from which products are ordered if not within a metropolitan area. If delivery outside the metropolitan area or outside the 20km radius is required, additional out of area fees apply. Nick Scali does not deliver to some locations; see staff for details. For these locations, clients must arrange their own delivery by an appropriate professional carrier; box trailers or utes cannot be used. Delivery fees apply for commercial quantities, on application.
[3] Fees for delivery, assembly and installation at residential premises, for all products, excluding lounges, marble dining tables and bedding, is capped at $250 if all products are purchased at the same time and are delivered in one delivery. If any item(s) are unavailable for delivery at that time, individual item delivery fees will apply.
[4] Fee based on combined number of seats on each order. An Ottoman is considered 1 seat as part of a lounge order.
[5] Fee per item or combination, as listed. Fees for delivery, assembly and installation of bedding are capped at $180 per delivery.
[6] Fee excludes concrete, marble and large timber or zinc dining tables greater than 70kg.
[7] All deliveries for these products incur a minimum delivery fee of $40. For example, the delivery of a single dining chair will incur a delivery fee of $40. The delivery of a dining chair as part of a delivery with a floor lamp, will incur a delivery fee of $45.
[8] Variable fees are applicable only to products purchased on the same order or that are delivered at the same time.
